Shipping policy

Hikaya Haus pieces are produced in limited quantities, with many items made to order.

Production Timelines (Estimates):

  • Ready to ship items: 3-5 days before shipping

  • Preorder items: 4–6 weeks, as noted on the product page

Shipping timelines begin once production is complete.

Shipping Times:

  • Domestic: 3-7 business days

  • International: Varies by destination and customs

Shipping rates are calculated at checkout.

Customers are responsible for providing accurate shipping information. Hikaya Haus is not responsible for delays, lost packages, or additional fees caused by carriers, customs, or incorrect addresses.

International orders may be subject to duties or taxes, which are the customer’s responsibility.

If an order arrives damaged, defective, or incorrect, please contact us within 72 hours of delivery with photos so we can assist.